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Fire Hydrant Flushing - City Wide

The Collinsville Fire Department will be conducting fire hydrant testing throughout the city. For a list of current locations you can visit the Fire Department's Facebook page If your water runs and is a brownish color, this is why. Please just let your water run until it runs clear. We encourage you to not do any white loads of laundry during this time.

EFT Enrollment

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Please Note

  • A copy of a cancelled or voided check is required.
  • Account balance must be $0.00 to be set up.

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Agreement & Disclosure Statement

Record of Payment

You will continue to receive a utility bill indicating the amount to be debited to your bank account. The following utility bill will show your automatic payment. Your monthly bank statement will indicate the amount and date of your automatic transfer. Retain this record as proof of payment. If a question arises regarding your transfer, of if the amount differs from your bill, you must notify the City of Collinsville’s Finance Department and your financial institution immediately.

Payment Date

The predetermined amount will be transferred from your checking/savings account on the due date. You are responsible for any fees charged by your bank that is associated with non-sufficient funds. In addition, the City of Collinsville charges a $25 fee for NSF’s. Auto-Pay may be cancelled if two (2) payments are returned within a 12-month period.

Termination

Automatic debit service will remain in effect unless the City of Collinsville receives written notice from you 30-days prior to the cancellation date or until your service is terminated with the City of Collinsville. Payments for final bills cannot automatically be debited from your account.

Account/Address Change

Please notify the Finance Department of any account or address changes as soon as possible.